She never asked to get together to “catch up.” She never asked a question that shecould have with her, he would sanction everything at oncehe answered.
found the answer to on her own. When I was leaving the Starbucks board of directors in2012, I gave them a few names of social media experts who might join in my
place and includedClara. She was only twenty-nine years old at the time, but she was invited to join the board.
While asking a , if ever, works, approaching a stranger with a pointed,well-thought-out inquiry can yield results. Garrett Neiman
stopped me after I gave a speech atStanford to explain that he had founded CollegeSpring, a nonprofit that provides SAT tutoring andcollege counseling to low-income
students. He wanted to meet with me and made it clear that he onlyneeded a few minutes of my time to ask for introductions to some people who could help expand
hisorganization. He had done his homework and knew that I care deeply about education. In our firstmeeting and in every interaction we’ve had since, Garrett has
been respectful of my time. He is crisp,focused, and gracious. And he always follows up to let me know the results of our discussion.
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